Terms & Conditions

You are advised to read these terms and conditions carefully as they outline the full extent of any agreement reached between you and Top 4Cs® Ltd. in connection with its sites. You agree to these terms and conditions on each occasion when you use Top 4Cs® Ltd. websites, place an order and any time you exchange e-mail correspondence with us. We shall accept your order by e-mail confirmation. We will confirm the details of your purchase by email and tell you when we shall dispatch your order. That is when our contract is made.

If you have any queries about these terms and conditions or wish to share any comments or make a complain please contact us.

 

DEFINITIONS

We Are: Top 4Cs® Ltd. trading as Pakat®

Registered Business:

 

Top 4Cs® Ltd.

2 Crossways Business Centre

Bicester Road (Kingswood)

Aylesbury

Buckinghamshire

HP18 0RA

United Kingdom

Registered in England

Company No. 6991810

 

You Are: A visitor to Our Web Site / Our customer

 

In this agreement:

“Carrier”

Means any person or business contracted by us to carry Goods from us to you, whether all or part of the distance.

“Our Web Site”

Means the entire computing hardware and software installation that is or supports Our Web Site.

“Goods and Services”

Means any of the goods and services we offer for sale on our Web Site.

“Content”

Means information in any form published on Our Web Site by us or any third party with our consent.

 

PAYMENT

We accept secure payments by PayPal.

All prices are in GBP pounds. Banking charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than GBP Pounds will be borne by you.

 

ORDER

An order will only be accepted if a full payment has been received

All orders are subject to acceptance and availability. You will be notified by email or phone if the Goods you have ordered are not available in stock. In such case you will have the option either to wait until the item(s) become(s) available or to cancel your order.

You are able to correct errors on your order up to the point at which you click on submit on the final page of our ordering process. It is your responsibility to inform us of any changes to the order details after it has been submitted.

It is possible that the price may have increased from that posted on our web site therefore orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on our websites. Any weights, dimensions and capacities given about the goods are approximate only.

 

PRIVACY

We respect your right to privacy and do not share with or disclose to anyone any information that you provide to us. You agree to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods and Services.

We will endeavour to protect your privacy from third parties except when required as part of the business services we provide for you, or as required under law. As a consequence, we provide no guarantee and disclaim any warranties relating to maintenance or nondisclosure of your data.

 

COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. Like most websites, we use cookies to improve and customise your experience, and to track usage and trends.

If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store.

By continuing to use our website you are consenting to us having the option to store cookies on your computer.

 

DELIVERY

We only work with trustworthy Courier Companies to deliver the items that you order to you. Once the product is picked up from us by the Carrier will make deliveries to the address indicated in your order. You must ensure that someone is present to accept delivery. Risk of loss or damage of the Goods is passed to you at the time of delivery to you or if you fail to take delivery at the prior agreed time.

Unless caused by our negligence, we will not be liable for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions.

Unless we have stated otherwise in writing, delivery dates are not guaranteed, although we shall make every reasonable effort to deliver the goods by any quoted delivery date. Delays may occur in shipping which we have no control of and we ask our customers to be patient should unforeseen delays occur.

Subject to the other provisions of these conditions we shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery, nor shall any delay entitle the customer to terminate or rescind the contract, unless such delay exceeds 180 days.

Delivery charges are not refundable.

Goods supplied are not for resale.

The delivery times will vary from country to country. The cost of delivery is calculated at the checkout stage based on weight and destination.

We reserve the right to refuse orders being shipped to a country in which we believe postal services are unsafe or unreliable.

 

OVERSEAS ORDERS – IMPORT RESTRICTIONS, TAXES AND DUTIES

We have no knowledge of, and no responsibility for, the laws in your country of residence. You are responsible for purchasing Goods, which you are lawfully able to import, and for the payment of import duties and taxes of any kind levied in your country of residence.

 

PROMOTIONS

From time to time we offer promotions to our customers. Any item purchased prior to a price reduction either delivered or pending delivery cannot be reduced.

 

RETURNS AND CANCELLATIONS

We hope that you are happy with your purchase; however, because you are buying the Goods by mail order, you may have a right of cancellation. If you do, these are the terms that apply:

You need to contact us in writing that you wish to cancel within 7 days of your receipt of the Goods;

All visible defects or mistakes in shipment must be reported to Top 4Cs® Ltd. within 7 working days from the delivery date, otherwise product shall be deemed correct and/or acceptable.

We reserve the right to return to you any product(s) that are shipped back to us without prior notice.

Please check all items on delivery, as refunds and exchanges can only be made if a breakage or damage is spotted upon delivery. Before signing for your item check your items thoroughly, even if the boxes appear to be in perfect condition. If the items are damaged or broken please do not accept them and contact us immediately. Once items are signed for we will not be held responsible for any loss or damage whatsoever. However, you should be aware that cross-border shipments may be subject to opening and inspection by customs authorities.

If you wish to cancel your contract but the Goods have been already processed for delivery you must not unpack the Goods and send them back to us to our return address as soon as possible.

For all returns please use recorded and traceable delivery service as we will not provide refunds for unreturned items. Return postage at buyer’s own risk and expense except if the return is the result of our fault.

In any event, you may not cancel orders for handmade, specially commissioned or personalised goods;

The Goods must be returned to us within 21 days of your written notification to us you wish to cancel:

With both goods and all packaging in their original condition;

Must include all documents and tags that were delivered with the item;

Securely wrapped to prevent damage;

Including our delivery slip and completed returns form;

At your risk and cost;

After we have received the Goods, we will refund the full purchase price of the goods returned no later than 21 days from the date of receipt (excluding postage costs unless our fault);

If you do not return the Goods to us, you are still liable to us for the cost.

Unfortunately, we cannot accept responsibility for returned items lost in the post and recommend that you retain the receipt of posting.

Any item that has a visible sign of wear or missing any of the original packaging, will be returned to the customer at the customer’s expense, and the refund will not be issued. In addition to this, we do not accept returns on any item that was re-sized, personalised, customised or altered in any way whether by Top 4Cs® Ltd. or by any other jeweller.

The refund (excluding postage costs unless our fault) will be issued within 30 days from the date of receipt PROVIDED THAT :

We have been notified about your cancellation of the contract;

The Goods in question are received by us in their original condition they were in when delivered to you;

We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.

We reserve the right to cancel the contract between us if :

There was an error in pricing of the Goods you ordered due to a typographical error;

There is insufficient stock of the goods you have ordered

If we do  cancel the contract you will be notified by email and receive a refund of any payment(s) made to us as soon as possible (in any event no later than 30 days of your order).

 

CONTENT

Images of Goods are provided for illustrative purposes only. The actual Goods and packaging you receive may differ from the image displayed in the catalogue or on our website although we endeavour to be as accurate as possible with on screen representations of our products at all times. However, we cannot guarantee that your monitor’s / printer’s display will accurately reflect the look of the product on delivery. We have taken every care in the preparation of the content of this website, in particular to ensure that prices are correct at time of publishing and all products have been fairly described. However, the weights, dimensions and capacities given are approximate only.

You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement. Title, ownership rights, and intellectual property rights in the Content shall remain the sole property of us and / or the other Content provider. We will strongly protect its rights in all countries. We may make improvements or changes to Our Web Site, the Content, or to any of the Goods and Services, at any time and without advance notice.

You are advised that Content may include technical inaccuracies or typographical errors.

 

HARDWARE AND SOFTWARE

We make every effort to keep this website free from viruses or defects although we will not be held liable for any loss or damage that may arise to a computer equipment as a result of using this website or any websites accessible through it.  It is your responsibility to ensure the right equipment is available to use the website.

 

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the law of England and Wales. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

 

ALL LEGAL NOTICES

We reserve the right to change these terms & conditions from time to time without prior notice and you should look through them as often as possible. The terms that apply to you are those posted here on Our Web Site on the day you order Goods and Services.